Order Tracking

All stock items ship out next business day. Custom made items ship out in a few days. 


How to track my order?

Please use the tracking number we sent you via the Shipping Notification email to track your order. 

  1. Click Select the Carrier/Postal service for your country/zone below. You will be directed to their website tracking page. 
  2. On their tracking page, ENTER the tracking number for your order ( ex: LL052900339PT ).

If the tracking result reads: "Shipping Preparing Parcel" or "Not Found". It neans Carrier has not yet updated data. Please check again within 24 hours. 

If you did not receive a trackig number, please Login to your account to check on your order status or to obatain the Tracking Nunber. Alternatively feel free to contact our Customer Service folks via email. 


Carriers/Postal Services


For more information on your order status, shipping, and delivery, please read our Shipping Policy




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