|DELIVERY TRANSIT TIME|
|Postal Airmail World Wide up to 2 Kilos|
|View ALL Global Destinations|
|AMERICA||US||USA||3 – 5|
|CA||CANADA||2 – 10|
|JM||JAMAICA||4 – 5|
|BS||BRASIL||2 – 6|
|UK||GB||ENGLAND||1 – 2|
|GB||IRELAND N.||1 – 2|
|EUROPE||Most Countries||1 – 3|
|IE||IRELAND REP||1 – 2|
|FR||FRANCE||1 – 2|
|DE||GERMANY||1 – 2|
|AUSTRALIA||AU||Australia||5 – 6|
|AU||Sidney||3 – 10|
|NZ||New Zeland||3 – 5|
|ASIA||Most Countries||2 – 6|
|SG||SINGAPORE||2 – 3|
|IL||ISRAEL||2 – 5|
|JP||JAPAN||2 – 8|
|RU||RUSSIA||3 – 8|
|CN||CHINA||2 – 6|
|HK||HONG KONG||2 – 3|
|AFRICA||Most Countries||2 – 6|
Just concerned about how long it may take to receive my order here in the USA?
Well, from here Portugal via priority airmail ( economy at checkout ), the postal service states 3-6 business days or less to USA or the rest of the world or less. Now it depends where in the USA you are located. But the USPS does a good quick job after it lands in NY. NY. Anyway, we moved here from the USA to distribute and ship out orders because Portugal is located in the center of the Globe, and transit time work great for USA, Canada and Australia and the rest of the world.
Thank you for your order Email Notification
Sample email sent to client Dear Client, Thank you for your order and payment. Check your registered mail firstname.lastname@example.org as we prepare your order and shipping. Click here to Contact Us if you have any questions. Again, thank you for your purchase. Email ID 201801
Informing client to Check their registered email address with us and with paypal for updates, order status and tracking information as we prepare the order and shipping. This email notification is sent automatically to the client when we receive a notification from Paypal that Confirms and Clears the client order and payment.
Sample Paypal Email Notification Hello, You received a payment of $00.00 USD from John Doe (email@example.com) Thanks for using PayPal. You can now ship any items. Seller Protection - Eligible or NOT Eligible
Order Complete Email Notification
Sample email sent to client Dear Client, Thank you for your order, it was received and will be processed once payment has been confirmed and cleared by Paypal.com. Check your registered mail for such paypal payment confirmation. All stock items ship next business day. Custom made items ship out in a few day. Transit delivery times vary depending on destination and the service option selected at checkout. More information or updates please Login to your account. Email ID 201801-1
Order In Process or Processing Email Notification
Sample email sent to client Dear Client, Quick note to inform you we are Processing Your Order #0000. We may contact you regarding your order if necessary. Otherwise we will send you a Shipped out Email Notification with a Tracking Number for your order parcel when it leaves our facility. Please review our Comments below ( If any ) relating to your order and CLICK HERE TO REPLY if necessary. Email ID 201802
In Process or Processing Email Notification from our website or from Paypal.com mean we have received your order and payment was cleared by PAYPAL. This order status usually will be applied for a few days or less. Because the clients order is not fully complete for one or more of the following reasons:
There is one or more custom made items as part of a stock items order.
Custom made items are made within a few days, we hold the order until the custom made items are made and ship the custom made items along with the stock items together order complete.
One of the items is temporarily sold out & out of stock
We hold the order for a few days until the sold out item is back in stock and ship out the order complete.
Waiting for client to provide order related information to complete the order.
Clients may need to provide artwork, specifications, fabric content, size colors and other details to ensure correct desired finished product and quality.
There is no need to be alarmed
Order status In Process or Processing is just a notification to clients we are working and preparing the clients order to be made, filled complete and ready for shipping.
When the clients order ships we email the client a shipped out notification with a tracking number.
Send us Your Artwork Email Notification
Sample email sent to client Dear Client, You have placed a Custom Order with Spot98. This email is to inform you we require you send us your artwork design(s) (if you have not yet done so) in order for our graphics department to prepare and schedule the job for production. Artwork Submit Requirements (1) Provide Artwork in Exact Size at 300 DPI Resolution, with WHITE background without image backgrounds and finished. (2) Designs must NOT infringe on copyright or trademarks. Clients may provide Sample or Proof Artwork as JPG file with good resolution. (3) Production Camera ready Artwork designs must be provided as VECTOR Graphics format, file type CDR or EPS. - 1 Color Artwork Graphics provide artwork in Color BLACK. Along with the corresponding color code if necessary. - Artwork Graphics of 2-3-4-5+ colors including Color WHITE, Show Color WHITE as GREY (50% black). - Photo or Full color Digital Process Artwork Graphics, clients may provide artwork as High quality JPG File. To send us your artwork via email, please click on the link below. EMAIL US YOUR ARTWORK Need help with your artwork? For more information on providing artwork for production, please read our article Is your artwork ready? If you need to convert your artwork files to required production ready files, please visit our online FREE TOOLS page. To convert your JPG or PNG file VECTOR format EPS File, please go directly to the Free Online File converter tool VectorizER Free Tool Email ID 201891
Order Shipped Email Notification
Sample email sent to client Dear Client, Your Order #0000 for the Total value of $ 00.00 is shipping FOB Spot98 facility to your registered address. Shipping Address Name Address Country Order Tracking Please allow up to 24 hours during business days for the Carrier Company to update their online tracking data. Tracking Number: LL000000000PT To view your order tracking dispatch record go to CTT Express Website and enter the above Tracking Number. To View your Order Tracking, Delivery status, and Updates Login to your account with your registered email to visit Spot98 Order Tracking Page. There, select your Country Carrier/Postal service online tracking and Enter your order tracking number. To contact us regarding the content of this email CLICK HERE to reach our Service Team. Thank you for your order. Email ID 201904
Q: Hello, I have a question about how long will it take for the package to arrive? We are hoping for it to arrive before July 29 because of a kids camp we are having. Also, is there any way for us to accelerate the shipping?
A: Hi there, to accelerate the shipping please upgrade to FEDEX Red Eye service 1-2 days ( under 2 kilos ), it is really the only option. You may get it in time with the shipping service you selected at checkout, but you may not. FEDEX 1-2 days is really the only option at this point. Not cheap mind you.
Upgrade FEDEX shipping here:
Q: Hi, I am emailing because this package was wrongfully returned to you. If possible, could I reorder, I would be willing to pay shipping again, if necessary. Sorry for the confusion.
A: Hi there, this has happen with a couple of parcels. We can not figure it out? It may also be a paypal packing slip problem. Anyway, will reship it at no charge.
Q: hi I wanted to know how much the purchase takes to arrive in Italy, thank you.
A: Hi there, to Italy and most Europe destinations is on average 2-3 days.
Q: Would like to know were product ship from?
A: Hi there, it depends on your order and availability from Canada, USA or Europe. All about the same transit time 7 days average worldwide.
View Shipping Policy: