Spot98.net Terms & ConditionsTerms and Conditions Updated January 1st. 2010. |
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Spot98.net Terms of Sale
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Ordering from Spot98.net Policy
Order Processing
Order Changes - Changing Shipping Address or ItemsIf you contact us relating to order changes AFTER 10:00 AM EST of the next business day after your Order Payment Date, unfortunately NO changes to your order are possible. This is Because by 10:00 AM EST following your Order Payment Date your order has already been Processed, Picked, Made, Packaged and Assigned/Shipped.
CONTACT US BEFORE 10:00 AM SHIPPING DEADLINE
Adding Items to your Order
Order Cancellations Policy
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Item Returns Policy
ALL ITEM RETURNS REQUIRE A RETURN AUTHORIZATION NUMBER
Only Year Round STOCK Items ARE Returnable
What are the Year round Stock Items?
What are NOT Year round Stock Items?
Stock Item Return Policy
Item Exchanges
Returning Materials Sold in Lenghts/YardsThese Materials include Vinyl, Flock, Foils, Glitter-Holo, Jet Transfers and Teflon Sheets Material full Roll Goods/Yardage and Teflon Sheets can be returned, damage free, prepaid freight, with a 20% restocking fee within 30 days. Cut down Material Sheets are NOT ReturnableCut-down materials to 9"x15", 9"x19" and 9"x20" or any other lengths are not allowed to be returned because we do not stock them as such. They are cut to size when you place your order.
If you woul like to return STOCK ITEMS please complete the return Authorization form.
Custom Made Items are NOT ReturnableCustom made items can NOT be returned because they are custom made according to the customer's order specifications and can not be re-sold. Returns Due to Freight Damages
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Payments / Transactions and Currency
Payment Currency
Problems Paying OnlineWe understand that sometimes Our Shopping Cart or the Paypal Processing Center may be having technical difficulties, or some other issue that creates a problem ordering and paying online. Here are a few things you can try:
Payment Notifications
Paypal Payment Processing and Policy
Refunds, Item Exchanges and Credit Notes
NO EXCHANGES OR REFUNDS
Refunds
Credit Notes
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Shipping & Delivery PolicyWe Ship Worldwide to all Friendly Nations
WE CAN NOT ACCEPT ANY LIABILITY FOR THE FAILURE
Correct Shipping Address
Change Shipping Address
Orders Shipped to Wrong Address
Order Tracking/Status Inquiries (please read)
In order to help ensure your safety and protect your PRIVACY relating to your order payment
and other personal information, we require that ALL Order Status Inquiries are processed via our
Online-Order-Status Form. This will also help us serve you better tracking your Order/Parcel.
*** Important ***
Shipping & Handling Charges
Shipping Methods
Orders for Pickup
UPgrade Shipping Service Method
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Artwork / Copyright / Trademark PolicyArtwork Submit
Copyright / Trademark Artwork Policy
Artwork General Requirements for Production
OUR ART DEPARTMENT SENDS YOU THE EMAIL ADDRESS
For further Artwork Submit requirements and details relating to various types of
Heat Transfers and Custom Printing Processes, please select below:
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Product Guarantee Statement
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Custom Plastisol Transfers Policy - Click Here |
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Wholesale / Resellers Terms of SalePayments
Placing Orders, Order Charges and Back Orders
Wholesale Re-Seller Requirements:
Outlet Stores Policy
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Misc./Other
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Spot98.net Products and Services |
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