Spot98.net Help Center Customer Service

Hello there, How may we help?

Before you contact us via Email or Phone/SMS, please scroll down to view a vast amount of SITE HELP INFO links that may answer your questions.

Check Your Order Status / Shipping / Tracking Here!

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Contact by Email 24 / 7

Contact Us by Phone / SMS Here! : Bus. Days 10am to 4pm

DIY Iron-On School

Need help printing iron-on's? visit the DIY Iron-On School page. There you will find all types of tips, application instructions, video tutorials and more!

Need Product Info?

Learn about the products we offer for sale on the site. Poduct Types, Quality, Sizes, Colors, Specifications and how they're Made. Please view our Products Information Pages

Spot98.net founder passed away on January 16th. 2009.

Shipping and Delivery Info

We ship worldwide, all stock items ship within 24hrs., custom made items ship as soon as they are made.

help   What is the Status of my Order? : Tracking

email   Change Shipping Address?

info   Has my Order been Shipped?

info   What are the Shipping Charges?

info   What are the Shipping Methods?

info   I need to UpGrade Shipping Method : Faster Delivery

info   Can I pickUp my Order?

You Said It!

"I just wanted to let you know that I received my order today. Wow! It is exactly what I wanted. You guys are awesome.

Thanks!
Steve B. - Bellville, OH
June-30-08 2:52 PM

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Sales/Order Department

info   Placing Orders with Spot98.net : please read

email   I Want to Place an Order

info   Price List

email   Change Items in Orders

info   Adding Items to Orders

email   Order Cancellations

email   Item Returns

info   I Want to Order By Phone/Fax

info   I Want to Buy Gift Certificates

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Iron-On School - Do it Yourself

home   Iron On School Home : start here!

info   SpotClub

info   Send Us Your Pictures : Get $ 10 Off

video   Application Videos : new!

info   Application Instructions

info   Do It Yourself with iron-on's

info   Whats Hot?

info   What is Weeding?

info   How to - All Over Printing?

info   Scrap-Boy Method (Explained)?

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Accounting Department

All Paid Orders are Processed by 10:00 AM E.S.T. next business Day.

help   I want to make a Payment?

info   How can I Pay for my Order?

info   I'm Having Problems Paying Online?

info   Refunds

info   Exchanges

info   Credit Notes

info   Processed Orders/Payments Thank You

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Spot98 Service Award

You Said It!

"Good Afternoon,
I just recieved my iron decals in the mail, and I couldn't be happier! I am getting married later this fall and have been looking everywhere for the right decals for a wedding day jacket, and when I came across your website it was exactly what I was looking for. I have looked for decals at every craft store, and these beat everything out by price and nothing compares to the way these look. You guys even threw in some hearts :) I just wanted to extend a big thanks for making my special day even more special! Thanks again!"
Sincerly,
Megan A. - May-14-08 3:31 PM

You Said It!

"Here is the video of the marriage proposal made possible by your letters. The flags have your lettering. Thanks and enjoy."

Kurt M.
July 21, 2008 8:19 AM

You Said It!

"Hello,
I was very pleasantly surprised when my order arrived. Not only did you send what I asked for but the letters were already arranged into the names, which I hadn't even given you.....and you also sent both names in each color, that was awesome! I actually got the lettering for my girlfriend to use on a project and she was so impressed that I already have to order some more for some other projects that she is working on.

So great customer service pays off again!!

Thanks a bunch,
Paul LaRocque - Clinton, UT.
December-01-08 4:44 PM

You Said It!

"Hey Spot98, Australia is now on the map...thanks for the overnight delivery, the flag shirts with the words ( So, you want to be a little me! ) were a wearable Smashzzz-Hit baby."

Nicola T. - Melbourne, Australia
July-3-08 12:06 AM